A History of Banking Where You’re Known
with a Future of Moving you Forward
Mobile Deposit
Getting Started
We have launched our new Mobile Banking platform. You will notice that it is an entirely new platform that has added functionality.
- Once you have logged in to Online Banking to establish your credentials, you must delete your old Mobile Banking App. before you can download the new TSBG Mobile Banking App.
Get our mobile banking app for Android, iPhone or iPad, by searching for "TSBG Mobile Banking".
- Once you have downloaded the new TSBG Mobile Banking App, you will be able to access your accounts again, as well as Mobile Deposit, using your current Online Banking User ID and new password.
Mobile Check Deposit Endorsement Requirements
Any checks that you deposit using our Mobile Banking App, will require a special restrictive endorsement (in addition to your standard endorsement).
This means that when you make a Mobile deposit using your smartphone or any mobile device, you must include your name (as displayed on payee line), “For Mobile Deposit TSBG”, and account number, on the back of the check when you endorse it.
If the additional endorsement is missing, or not machine readable on the checks that you submit, the deposit will be rejected by the Bank and you’ll receive notification that your “deposit was rejected due to restrictive endorsement”. To avoid any delay in crediting your account, please begin using the required endorsement at your earliest convenience.
If you have any questions, please stop by any branch office or contact us by dialing 815.728.8000, option #1.
Mobile Deposit is Convenient and Secure!
Make deposits conveniently and securely* with your mobile device using our mobile deposit service within our mobile banking phone app*.
Deposit check by phone, is Quick, Secure, and Easy.
Once you try it out, we might be seeing less of you, but as long as you are happy, so are we! Using First Secure State Banks dynamic mobile bank app, you can deposit funds into your account, any time, from any where in just a few simple steps:
- When using First Secure State Banks mobile app, select "Deposit Checks" and follow the on-line instructions.
- With your camera enabled phone take a photo of the front and back of the endorsed check.
- Submit the photos and you're done! The deposit process is underway as if you had come to the bank!
*Customers must be enrolled in First Secure State Bank's online banking to use the Mobile App. Wireless carrier data usage rates may apply.
Mobile Deposit is secure, easy to use, and convenient.
- Deposit checks directly into your eligible account using your Android or Apple mobile phone or tablet.
- Enter your check information and take photos of the front and back of your check.
- Submit your check for deposit.
- Get confirmation on your device.
- View mobile deposits history.
- A valuable time saving feature for our customers that are seeking even more convenient banking options.
- Best of all mobile deposit is FREE and it is that easy!
Mobile Deposit FAQs
Click on Question to See Answer
Q. Who can use First Secure State Banks mobile deposit service?
A. All consumer banking customers that are currently enrolled in both online banking, mobile banking and also have had an account with First Secure State Banks for six months or more are eligible.
Q. How do I endorse my check?
A. You would sign your check as you normally would and also add “for mobile deposit TSBG” and your account number under your signature.
Q. Can I deposit any type of check?
A. The following check types will not be processed using First Secure State Bank’s mobile deposit service:
- Money Orders
- Traveler’s Checks
- Not on-us Official/Cashier’s checks
- Foreign items
- Credit Card Advance Checks
- Comdata Checks
Q. Is there a limit to the number of checks I can deposit?
A. You may make up to ten deposits a day but only one check can be deposited per transaction.
Q. What should I do with the check once I have deposited it successfully?
A. You should keep the check in a safe place for up to 30-days. After 30-days and after you have confirmed the deposited funds have been applied to your account accurately, destroy the check or you may mark it with “Void” if you choose to keep the check.
Q. Do we accept third-party checks?
A. Only checks payable to the account holder(s) will be accepted.
Q. What are the mobile deposit limits?
A. $2,500 maximum daily deposit whether an individual check or several checks totaling $2,500.
Q. What happens if the check I deposit does not clear?
A. A chargeback fee of $35 will be assessed to your account.
Q. What is the cut off time for mobile deposit?
A. The cutoff time is 4pm Central Time. Please review our funds availability rules. https://www.thestatebankgroup.com/Funds-Availability
Q. How do I know if my mobile deposit was a success?
A. You will receive a message that your deposit was successful within the mobile app and you will be able to view the mobile deposit history within the app along with the dollar amount. You will see “mobile deposit” in your transaction history by the end the following business day.
Q. How do I sign up for mobile deposit?
A. Please conduct the following steps:
- You must have previously enrolled in online banking (Click here to enroll in online banking.)
- Download First Secure State Banks App. Search your App store for this by typing one of the following:
- First Secure State Banks
- TSBG Mobile Banking
- State Bank of Wonder Lake
- Log in with the same username and password that was just used to set up online banking.
*Availability of the service may be affected by your carrier’s coverage or mobile device’s connection to an internet service. Mobile Deposit is only available to those customers that have already enrolled in our mobile banking service and have met other qualifying terms and conditions. See our internet banking services for more information.
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